EBay is asking users to change their passwords because of a cyberattack that compromised a database containing encrypted passwords and other non-financial data.
Working with law enforcement and leading security experts, the company said it is aggressively investigating the matter and applying “the best forensics tools and practices to protect customers”.
The database, which was compromised between late February and early March, included eBay customers’ name, encrypted password, email address, physical address, phone number and date of birth. However, the database did not contain financial information or other confidential personal information. The company said that the compromised employee log-in credentials were first detected about two weeks ago. Extensive forensics subsequently identified the compromised eBay database, resulting in the company’s announcement today.
The company said it has seen no indication of increased fraudulent account activity on eBay. The company also said it has no evidence of unauthorized access or compromises to personal or financial information for PayPal users. PayPal data is stored separately on a secure network, and all PayPal financial information is encrypted.
Beginning later today, eBay users will be notified via email, site communications and other marketing channels to change their password. In addition to asking users to change their eBay password, the company said it also is encouraging any eBay user who utilized the same password on other sites to change those passwords, too. The same password should never be used across multiple sites or accounts.
eBay hit with massive security breach, asks all users to change passwords http://t.co/pkQEq32X9b
— Google Tech US (@ggtechus) May 21, 2014
— Stock News 24 (@mrtoxo) May 21, 2014
(AP) eBay is asking users to change their password after a cyberattack compromised a database containing encrypted passwords.
— News 19 WLTX (@WLTX) May 21, 2014
eBay Issues Then Deletes Notice Asking Users to Change Passwords http://t.co/cI5RKQH4Ft
— Daniel Campbell (@DanielCampbellp) May 21, 2014
— Will Clarke (@willclarkeinoz) May 21, 2014
— JohnQ (@mjohnq3) May 21, 2014