Expiry Dates On Vouchers Set To Be Banned

Expiry Dates On Vouchers Set To Be Banned

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Customer Service
Expiry date set for vouchers with expiry dates

The Government is planning to ban Irish businesses from placing expiry dates on gift cards and vouchers.

The Minister for Jobs, Enterprise and Innovation, Richard Bruton TD today published the scheme of a new Consumer Rights Bill, which contains a number of new consumer law reforms.

The Goevrnment says the legislation, which is being published for consultation, represents the most far-reaching reform of consumer law in decades. It will make consumer rights clear to consumers and businesses alike by replacing the overlapping and confusing combination of primary, secondary and European legislation in place currently, and will bestow major new rights on consumers.

Proposed new rights:
Expiry dates – a ban on expiry dates for gift cards and vouchers;
Downloads – statutory rights and remedies for the first time for consumers who download or stream games, music, videos, apps and other digital content;
Services – strengthened rights for consumers purchasing services, including a right for the first time to have a substandard service remedied or refunded
Goods – in respect of goods, a standard 30 day period in which consumers could return faulty goods and get a full refund in place of the current unclear and uncertain rules on this time period;
Gifts – consumers who acquire goods as gifts to have the same rights as the purchasers of the goods;
Unfair terms – the rules on unfair contract terms to apply to negotiated as well as standard form contract terms and an expanded list of contract terms presumed to be unfair;
Information rights – new information rights for consumers in transactions for healthcare, social services and gambling, including price information for GP and other medical consultations.

The consultation, which opens today, will close on Friday 28th August, and the target for enactment of the new legislation is mid-2016.

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Founder and Editor, Mark Dunphy established The Clare Herald in December 2007. The native of Connolly, County Clare, is also founder/operator of Dunphy Public Relations and Irish Weather Online. His media career began in 1999 when he commenced employment with Clare FM after securing a degree in Media & Communications and History from Mary Immaculate College. In 2005, he departed the position of Head of News and Current Affairs to establish Dunphy Public Relations.

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