Communications company Eir (formerly Eircom) has warned customers about a new ‘phishing’ email which thousands are known to have received today.
The email, which even displays the Eir logo, tells customers that they were entitled to a refund from the company.
Eir has warned customers to delete the phishing email and not to click on any links contained within.
Phishing scams occur when fraudulent emails are sent asking people to disclose personal information. These emails are designed to look like they are coming from legitimate companies like well-known banks or retailers.
The latest email tells customers they are entitled to a refund of €103.58 and asks them to login to their ‘My Eir’ account by clicking on a link.
The link however takes people to a page almost identical to the Eir customer page. The page then asks customers to select their bank and their credit/debit card details.
An Eir spokeswoman confirm: “We are aware of a phishing email that is currently being received by eir customers and other members of the public today.”
We would advise customers to: “Delete the email message immediately and never click on web links contained within such messages or download content associated with the message.”
The company also warned: “Customers should never ever disclose any information particularly personal or financial information and never respond to calls or messages from an unknown source.”