Ulster Bank rolls out enhanced Bank on Wheels service

Ulster Bank rolls out enhanced Bank on Wheels service


Ulster Bank’s Rosemary Kiely, Criona Russell, Tonya Bourke and Joe Federico – Photo: Liam Burke/Press 22

Ulster Bank has rolled out an enhanced Bank on Wheels for customers in Co Clare, with the state-of-the-art mobile branch bringing a wider range of banking services to communities in Ailwee, Lisdoonvarna, Miltown Malbay, Ennistymon and Killaloe.

This replacement Bank on Wheels is equipped with a satellite dish, providing colleagues with the ability to call up the home branch to get a customer’s account balance in real-time and expanding functionality for the customer, including cashing cheques, making fast lodgements, making deposits, cash withdrawals or paying bills.

In addition, the satellite link enables customers to take advantage of online banking, even in areas where there is poor broadband coverage.

Commenting, Ulster Bank’s Retail Area Manager for the South West, Tonya Bourke, said:

“Whether it is withdrawing cash or paying a bill, our customers from Ailwee to Killaloe can now avail of our enhanced Bank on Wheels service in their local community, supported by a dedicated team of fully-trained Mobile Bank Service Officers.

Along with mobile and online banking, telephony, webchat and traditional branches, Banks on Wheels are just one of the many ways Ulster Bank is connecting with its customers in a meaningful way.”

Photo: Liam Burke/Press 22

In addition to the Bank on Wheels, Ulster Bank offers customers in Clare a number of convenient ways to bank at a time and place that suits them, including in branches, through the mobile banking app, online and on the telephone, or locally through Community Bankers and our Community Protection Advisor. Mobile Mortgage Managers are also available to meet outside of work hours and in a place convenient to customers to discuss Ulster Bank’s mortgage rates.

Ulster Bank now has five Bank on Wheels on the road every weekday, visiting 43 communities and covering over 3,022 kilometres each week around Ireland. The service allows both personal and business banking customers carry out day-to-day banking transactions with a dedicated team of Mobile Bank Service Officers.

For more information about our Banks on Wheels, their routes and the communities they serve, click here.

  • Customers can access account balances, make fast lodgements, withdraw cash and pay bills in the satellite-equipped Bank on Wheels.
  • Communities in Ailwee, Lisdoonvarna, Miltown Malbay, Ennistymon and Killaloe will benefit from the upgraded service.

– The high-tech Bank on Wheels is staffed by fully-trained, dedicated Mobile Bank Service Officers to help personal and business customers carry out day-to-day banking transactions.